Compare

Trigglio vs Crisp

Crisp is a live chat and messaging platform for small businesses. Good for live chat, but AI is severely limited — only 50 AI uses/month on the $95 Essentials plan. Trigglio is AI-first with unlimited AI conversations on every paid plan.

Try Trigglio freeSee full comparison
50 customer chats free each monthNo credit card

What changes

Your team gets the customer story, not another place to check.

See how Trigglio compares with Crisp when the goal is answering customers and saving the details for a warmer callback.

Answer

Fast

Details

Saved

Plan

Flat

50 customer chats free each month. No credit card.

What changes when you switch

What makes Trigglio different

AI that actually works at scale

Crisp limits AI to 50 uses/month on the $95 Essentials plan. Unlimited AI requires the $295 Plus plan. Trigglio includes AI in every plan — even the free tier gets 50 AI conversations.

Forms built in

Crisp only has a basic contact form plugin — no Form builder, no conditional logic, no file uploads. Trigglio combines AI chat, full-featured forms, and business details in one platform.

Business details that talks back

Crisp has a static help center (Essentials+ only). Trigglio turns your docs into a conversational AI that users can ask questions in plain English.

Feature comparison

Side by side

Feature
Crisp
Trigglio
AI & Automation
AI chatbot
50 uses/mo ($95 plan)
Included in all plans
Unlimited AI
$295/mo (Plus plan)
From $49/mo
Trained on your content
Business details + website
No made-up answers
Confidence thresholds
Forms
Public business details
Static ($95+)
Conversational
Pricing
Free tier
2 seats, no AI
50 AI conversations/mo
Plans
Free / $45 / $95 / $295
Free / $49 / $99 / $199
Pricing model
Per workspace
Flat rate
Extra seats
$10/seat (Plus only)
Included in plan limits
Integrations
Website embed
Discord
WhatsApp
Essentials+
Zapier
Cal.com booking
Slack
Via webhooks
Setup & Usage
Setup time
30 minutes
20 minutes
Custom domains
Mobile app
Multi-brand support
Separate workspaces ($)
Multiple workspaces

Pricing comparison

Unlimited AI + forms included at every tier

Crisp

Free–$295/mo (per workspace)

  • Per-seat or per-resolution fees
  • Costs scale with usage
  • Unpredictable monthly bills

Trigglio

Free–$199/mo (flat rate)

  • Flat monthly rate
  • No per-resolution fees
  • Predictable, simple pricing

FAQ

Common questions

Is Trigglio better than Crisp for website chat?
For website chat, yes. Crisp limits AI to 50 uses/month on the $95 plan — unlimited AI requires the $295 Plus plan. Trigglio includes AI in every plan, with unlimited conversations starting at $49/mo.
Does Crisp have forms?
Only a basic contact form plugin that routes to their inbox. No multi-step forms, no conditional logic, no file uploads, no form analytics. Trigglio includes a full Form builder alongside AI chat.
Which is better for a small team?
Both work for small teams. Crisp is better if you need a shared inbox with omnichannel messaging (WhatsApp, Instagram). Trigglio is better if you want AI to handle most questions automatically so your team doesn't need to be online.
Can I switch from Crisp to Trigglio?
Yes. Upload your business details content to Trigglio and embed the chatbot on your site. The transition takes about 20 minutes.

Other comparisons

Trigglio vs Intercom

website chat that knows your whole customer, not just their last question

Trigglio vs Zendesk

20-minute setup vs weeks of enterprise onboarding

Trigglio vs Drift

Transparent pricing vs contact-sales-only enterprise deals

See all comparisons

See the difference yourself.

Upload your docs. AI starts answering in 20 minutes. Free to try, no credit card required.

No credit card required