Local shops
Answer shop customers while your team is helping the ones in front of them.
Trigglio answers hours, stock, pickup, return, and product questions, then saves the customers who need a callback.
Shop request
A product question becomes a saved follow-up.
The customer gets an answer, and your team sees what they wanted before calling or texting back.
Asked
In stock?
Need
Pickup
Follow-up
Saved
Customers get help even when the shop floor is busy.
Customers ask while the floor is busy
Hours, stock, pickup, returns, sizing, gift cards. The questions are simple, but they still pull your team away from the person in front of them.
Closed should not mean silent
A customer checks your site at 10pm. If they cannot get a basic answer, they may buy from the next shop that makes it easier.
Vague messages waste the callback
A name and 'call me' is not enough. Your team needs what they asked, what they want, and how soon they need it.
What changes
The next morning starts with customers, not mystery messages.
Your team can see what the customer asked, what they want, how to reach them, and whether a person should step in.
- Answers common shop questions from your own details
- Asks for name, phone, product, timing, and notes
- Saves unfinished requests when a customer gets distracted
- Connects to tools like Square, Zapier, and team alerts