What changes when you switch
What makes Trigglio different
Three tools, not one
Fin is a chatbot. Trigglio is a chatbot + conversational forms + Minds. One platform for support, lead capture, and knowledge sharing.
Per-conversation, not per-resolution
Fin charges $0.99 per AI resolution. At 2,000 resolutions/month, that's $1,980 in AI fees alone — before Intercom seat costs. Trigglio is flat monthly pricing.
20 minutes vs enterprise onboarding
Fin requires an Intercom subscription and setup. Trigglio is a standalone product — upload your docs and you're live in 20 minutes.
Feature comparison
Side by side
Feature
Fin AI
Trigglio
AI & Automation
AI chatbot
$0.99/resolution
Included in plan
Trained on your content only
Help center + connected sources
Zero hallucination guarantee
Conversational forms
Minds
Pricing
Free tier
Free forever (50 conv/mo)
Per-resolution fees
$0.99/resolution
None
Requires platform subscription
Yes (Intercom)
Standalone
Starting price
$39/seat + $0.99/resolution
$49/mo all-in
Integrations
Website embed
Via Intercom
Discord escalation
Zapier
Via Intercom
Cal.com booking
Setup & Usage
Setup time
Requires Intercom setup
20 minutes
Standalone product
No (Intercom add-on)
Custom domains
Via Intercom
FAQ
Common questions
Is Fin AI a standalone product?
No. Fin is Intercom's built-in AI agent. You need an Intercom subscription ($39+/seat/month) to use it. Trigglio is a standalone product you can sign up for and use independently.
How does Fin's pricing work?
Fin charges $0.99 per AI resolution on top of your Intercom seat costs. At 2,000 resolutions/month, that's ~$1,980 in Fin fees alone. Trigglio Business is $99/month flat for 3,000 conversations.
Does Trigglio have forms and knowledge bases too?
Yes. Trigglio includes conversational forms and Minds (shareable AI personas) in every plan. Fin is AI chat only — you need separate tools for forms and knowledge sharing.
Which is better for a small team?
Trigglio. Fin requires an Intercom subscription designed for larger teams. Trigglio has a free tier, 20-minute setup, and no minimum commitment.