What changes when you switch
What makes Trigglio different
Three tools, not one
Fin is a chatbot. Trigglio is a chatbot + conversational forms. One platform for support and lead capture.
Per-conversation, not per-resolution
Fin charges $0.99 per AI resolution. At 2,000 resolutions/month, that's $1,980 in AI fees alone — before Intercom seat costs. Trigglio is flat monthly pricing.
20 minutes vs enterprise onboarding
Fin requires an Intercom subscription and setup. Trigglio is a standalone product — upload your docs and you're live in 20 minutes.
Feature comparison
Side by side
Feature
Fin AI
Trigglio
AI & Automation
AI chatbot
$0.99/resolution
Included in plan
Trained on your content only
Help center + connected sources
Zero hallucination guarantee
Conversational forms
Knowledge base
Pricing
Free tier
Free forever (50 conv/mo)
Per-resolution fees
$0.99/resolution
None
Requires platform subscription
Yes (Intercom)
Standalone
Starting price
$39/seat + $0.99/resolution
$49/mo all-in
Integrations
Website embed
Via Intercom
Discord escalation
Zapier
Via Intercom
Cal.com booking
Setup & Usage
Setup time
Requires Intercom setup
20 minutes
Standalone product
No (Intercom add-on)
Custom domains
Via Intercom
FAQ
Common questions
Is Fin AI a standalone product?
No. Fin is Intercom's built-in AI agent. You need an Intercom subscription ($39+/seat/month) to use it. Trigglio is a standalone product you can sign up for and use independently.
How does Fin's pricing work?
Fin charges $0.99 per AI resolution on top of your Intercom seat costs. At 2,000 resolutions/month, that's ~$1,980 in Fin fees alone. Trigglio Business is $99/month flat for 3,000 conversations.
Does Trigglio have forms and knowledge bases too?
Yes. Trigglio includes conversational forms in every plan. Fin is AI chat only — you need separate tools for forms.
Which is better for a small team?
Trigglio. Fin requires an Intercom subscription designed for larger teams. Trigglio has a free tier, 20-minute setup, and no minimum commitment.